Billing Information

At Saybrook Dermatology we make every effort to submit your bills accurately and efficiently. It is the patient’s responsibility to provide the office with up to date information concerning your insurance coverage. For this reason, please bring proof of insurance and identification to every visit.

Your Financial Obligations

All copayments are due at the time services are rendered. Likewise all balances due for past services should be paid within thirty days from receipt of statement. You will be responsible for all services that are not covered by your insurance.  Nonpayment of copayment at the time of your visit will incur an invoicing fee of $15.00.

Payment for cosmetic services are due at the time services are rendered.

Referrals

Many insurance carriers require a referral from your Primary Care Physician before you receive care from a specialist. It is your responsibility to obtain a referral or prior authorization if your medical coverage requires it. This needs to be in place prior to being seen as most insurance will not backdate the referral. You will be responsible for any claims denied for not having a valid referral on file.

The Billing Process

The billing department sends out patient bills daily as insurance claims are processed. Occasionally, notes are used on the statement to clarify your financial obligations as determined by your insurance. These notes are brief due to limited space. Please contact our billing department at 860-388-9799, extension 215 for any bills you do not understand. We try to address all messages on the same day they are received; however, our response may be delayed should your question require researching a claim, reviewing a chart, or consulting with the provider.

We expect payment within 30 days of your bills.  If unpaid balances remain longer than 90 days, and you have not been in contact with us regarding your balance, a letter will be mailed detailing your financial obligation and alerting you that not responding within 30 days will ultimately lead to your referral to our collection agency.  Payment plans are available upon request.

Any payments returned by our bank for insufficient funds will incur a charge of $35.00.

Insurances:
Below is a general list of the most common insurances we participate with. This list is for informational purposes only and is not an endorsement of any particular insurance company or plan. For more information, please contact your insurance company directly.

• AARP (Medicare Supplemental Plan)
• Aetna
• Anthem Blue Cross (all but the Health Exchange Plan)
• Cigna
• Connecticare and Connecticare VIP Medicare Plans
• Federal BC/BS
• Harvard Pilgrim Health
• Medicare
• Tricare (Standard)